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Management Team

The Orange County Convention Center (OCCC) is owned and operated by Orange County Government, under the direction of Orange County Mayor Jerry L. Demings and the Board of County Commissioners. The leadership team consists of Mark Tester, Executive Director; David Ingram, General Manager; Eric Blanc, Deputy Director, Terry Devitt, Deputy Director and Ray Walls, Deputy Director. There are seven divisions within the OCCC, responsible for day-to-day operations and client services.

Mark Tester portrait


Executive Director

Mark Tester
Executive Director

Mark Tester is the Orange County Convention Center’s (OCCC) Executive Director. He is responsible for the overall operations, planning, marketing and all activities at the OCCC, while ensuring its positive economic impact for the community. Tester previously held the position of Austin Convention Center Director, an enterprise department of the City of Austin, Texas. Tester held his prior role since January 2008 and led all aspects of the Austin Convention Center and Palmer Events Center. In addition to managing the Austin Convention Center Department, Tester was on the Executive Committee of Visit Austin and was the President of Austin Convention Enterprises – the board that oversees the City financed 800-room Hilton Austin. Prior to Austin, Tester spent 13 years working in the Chicago convention community holding senior positions at both the Chicago Convention and Tourism Bureau (now Choose Chicago) and the Metropolitan Pier and Exposition Authority, the owner and manager at that time of McCormick Place – the western hemisphere’s largest convention facility. Tester grew up in the convention industry. His father operated destination marketing organizations and later, convention and trade shows. Tester earned a B.A. in Communication from Purdue University.

Eric Blanc portrait


Deputy Director | Sales, Marketing, Event Management and Exhibitor Services

Eric Blanc, Sr., CMP
Deputy Director | Sales, Marketing, Event Management and Exhibitor Services

Eric Blanc, Sr., CMP is the Orange County Convention Center’s (OCCC) Deputy Director of Sales, Marketing, Event Management and Exhibitor Services. With more than 25 years of experience in event management and convention center sales, Blanc oversees the strategic planning and selling of the OCCC. Blanc was the Director of Sales, Marketing, and Convention Services at the Tampa Convention Center, where he spent 15 years of his career. He held various positions during his time there including Event Services Supervisor and Senior Events Coordinator. Blanc’s background spans across various top organizations in the industry including The Freeman Companies and GES Expositions, where he was a National Sales Manager for both companies. Blanc graduated from Florida State University with a bachelor’s of science degree in Business - Marketing and holds a certificate from the IAAM Public Assembly Facility Management School at Oglebay.

Terry Devitt portrait


Deputy Director | Facility Operations

Terry Devitt
Deputy Director | Facility Operations

Terry began his career with the Orange County Convention Center (OCCC) in 1997 in the Event Utilities section, where he did installation of temporary electrical event power and leading a crew of 10. Recently appointed as a Deputy Director, Terry manages the facility operations and development of the OCCC. In 1998, Terry was promoted to an assistant event coordinator, working with clients to secure details for their upcoming events. In 1999, he became an event coordinator where he was responsible for the coordination of the most complex, technically demanding events held at the OCCC. In 2006, he was promoted to Supervisor of Event Set up, where he managed more than 70 full time and on call staff to facilitate client needs prior to, and during events to ensure that client inventory expectations and service levels were met. Terry was then named director of event management and exhibitor services in 2007 and provided leadership to the event managers and exhibit service teams. He was appointed as the Manager of Facility Operation for the entire OCCC complex in 2012. Terry is a graduate of Florida State University and has also received a certificate from IAAM Venue Management School and he also holds a Certified meeting Professional (CMP) Designation.

Ray Walls portrait


Deputy Director | Fiscal and Operational Support/Strategic Planning

Ray Walls
Deputy Director | Fiscal and Operational Support/Strategic Planning

Ray has been recently appointed as the Deputy Director overseeing Fiscal and Operational Support/Strategic Planning for the Orange County Convention Center (OCCC). Previously, he served as the Center’s Chief Financial Officer. He joined the Convention Center after spending 14 years in Orange County’s Office of Management and Budget where he served as the Assistant Manager, helping to coordinate the development of the county’s annual budget of more than $4 billion and leading various special projects. Prior to that, he worked in Orange County Fire Rescue’s Fiscal & Operational Support division where he got his start with the county as an intern while completing his bachelor’s degree in Finance from UCF. Ray is a proud Knight who also earned his MBA at UCF.

Michelle Neely portrait


Director Client Solutions
and Event Services

Michelle Neely
Acting Event Services Manager

Michelle Neely was recently appointed as the Acting Event Services Manager here at the OCCC.

Her daily responsibilities include managing three sections. The Event Management, Event Set Up and Exhibit Services sections have a $5M operating budget and about 130 staff members on three shifts. Every event held at the OCCC is serviced by these departments.

Michelle is the liaison for all OCCC capital planning projects. Her chief responsibility is to blend client event activity for more than 200 shows annually with all active OCCC CIP projects. Michelle has worked hand in hand with the Orange County Public Works team for the past two years during the construction of the new bridge between the OCCC and the Hyatt Regency Orlando. Michelle has initiated negotiations with clients; partners and local stakeholders to manage construction impact on OCCC contracted business. Michelle also serves as back up for David Ingram, Assistant Director.

Michelle began her career at the OCCC in January 2001 as an event manager. She was promoted to Senior Event Manager, Senior Sales Manager and in 2012 she accepted the position of Supervisor of Event Management.

Michelle attended Bishop Moore High School here in Orlando. She graduated from the University of Florida in 1994.

Isiah White, Jr. portrait


Security Manager

Isiah White, Jr.
Security Manager

Isiah White, Jr. joined the OCCC in August 2020 as the Center’s Security Manager. He has more than 20 years of experience in law enforcement with 11 years at the rank of captain. White has served as a security consultant since 2009 for the National Basketball Association which has afforded him many opportunities to evaluate physical security at venues around North America to ensure compliance with NBA standards. White holds a Bachelor's degree in Criminal Justice from Columbia College.

Hector Clemente portrait


Facility Operations

Hector Clemente
Facility Operations Manager

Hector Clemente is the Facility Operations Manager for the Orange County Convention Center (OCCC). As Facility Operations Manager, Mr. Clemente IS responsible for managing the daily facility maintenance and operations of one of the largest convention centers in the United States.

Mr. Clemente holds a Masters of Business Administration in Aviation from Embry-Riddle Aeronautical University and a Bachelor’s of Arts Degree in Latin American and Caribbean Studies with a minor in Economics from Florida State University. Mr. Clemente has over 20 years of assistant manager and supervisory practical experience in building maintenance and operations, with Orange County Government. He also brings 20 years of military experience, which included the responsibility for base operations and security as the Headquarters Commandant of the U.S. Southern Command, Quarry Heights, Republic of Panama. He graduated from numerous military schools, which includes the U.S. Army Corps of Engineer Advance and Basic Engineer Officer Schools.

Since 2015, his initiative and increased leadership roles with the Convention Center Facility Operations Division have been instrumental towards the Convention Center’s facility maintenance and readiness. In the last five years, he has served as the Convention Center Assistant Manager for Facility Operations and Building Systems, implemented the Maximo Computerized Maintenance Management System (CMMS) and has made a significant impact in improving the maintenance and appearance of the Convention Center.

Crystal Mudd portrait


Capital Planning

Crystal Mudd
Capital Planning Manager

As Capital Planning Manager, Ms. Mudd is responsible for the development and implementation of the OCCC's Capital Improvement Projects (CIP). She has more than 15 years of career experience in the construction and project management industry, with a portfolio that includes CIP and renovation projects within active environments such as Epcot, Orlando International Airport, St. Dominic Hospital in Jackson, and the OCCC. Mudd holds a Bachelor of Science Degree in Engineering Technology with a minor in Business Administration from the University of Central Florida.

Get In Touch

Orange County Convention Center

P.O. Box 691509

Orlando, FL 32869-1509

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(407) 685-9800

(800) 345-9845